If you run a sales team, agency, or SaaS business, your spreadsheets quietly run the show: forecasts, campaigns, commissions, experiments. Yet the real story lives in comments and notes. Comments are the live meeting in the margin—questions, decisions, approvals. Notes are the quiet documentation—assumptions, formulas, and data sources. Mixing them up leads to bloated sheets, lost decisions, and painful onboarding every time a new teammate joins.
This is exactly where an AI computer agent shines. Instead of humans hunting through tabs, the agent can scan comments and notes across Google Sheets and Excel, classify them, convert noisy chats into clean notes, and elevate true decisions into threaded comments. Delegating this housekeeping to an AI agent turns your spreadsheets from cluttered whiteboards into living playbooks that stay organized at scale, even as your pipelines, budgets, and headcount grow.
Below are practical ways to manage comments vs notes in Google Sheets and Excel, from hands-on to fully automated with AI agents.
A. Google Sheets – using comments for conversations
Official help: https://support.google.com/docs/answer/65129
B. Google Sheets – using notes for quiet context
Notes guidance is included in: https://support.google.com/docs/answer/3093331
C. Excel – threaded comments for collaboration
Official help: https://support.microsoft.com/en-us/office/the-difference-between-threaded-comments-and-notes-75a51eec-4092-42ab-abf8-7669077b7be3
D. Excel – notes for annotations (legacy style)
E. Converting between comments and notes in Excel (cleanup pass)
More detail: https://support.microsoft.com/en-us/office/insert-comments-and-notes-in-excel-3c9a7d3b-6ce1-4b94-83e1-5aca0741e73b
Pros of manual methods
Cons
Here you keep humans in charge of content but automate triggers around comments and notes.
A. Trigger workflows from Google Sheets comments (Zapier/Make)
B. Capture “note‑like” context as structured fields
C. Excel + Power Automate for comment hygiene
Pros of no‑code methods
Cons
Now imagine an AI computer agent that can operate your entire desktop, browser, and cloud stack like a power user.
A. Agent to normalize comments vs notes across files
Pros
Cons
B. Agent as ongoing “spreadsheet editor” for revenue teams
C. Agent to sync insights between Excel and Google Sheets
Overall pros of AI agents
Overall cons
Use a comment when you want a conversation, a decision, or an approval around a specific cell.
In Excel (Microsoft 365):
Comments are stored as threaded conversations and can be shown in a side pane for easy navigation. Microsoft’s guide: https://support.microsoft.com/en-us/office/the-difference-between-threaded-comments-and-notes-75a51eec-4092-42ab-abf8-7669077b7be3
In Google Sheets, comments work similarly:
If you’re expecting replies, accountability, or a changelog, choose a comment, not a note.
Use a note when you want quiet, durable context that doesn’t require a back‑and‑forth.
Great candidates for notes:
In Excel:
In Google Sheets:
If you don’t expect replies and just need documentation that travels with the cell, a note is usually the best, lowest‑friction option.
To standardize, create a simple “comment vs note policy” and then enforce it with a repeatable process.
Revisit the policy quarterly, adjusting to how your team actually collaborates.
Older Excel workbooks often use legacy notes for everything—questions, decisions, and documentation. To migrate safely:
For large estates of workbooks, consider using an AI computer agent to batch this process so humans only review exceptions, not every single cell.
An AI agent can act like a tireless spreadsheet editor that understands both content and context.
Here’s a practical pattern:
This keeps collaboration clean at scale: executives see crisp decisions in comments; operators find clear documentation in notes—without spending hours tidying markup.