Oops! Something went wrong while submitting the form.
Every day, Sai reads the new replies to your outreach, sorts each one by what the sender actually said, drafts the response, and updates the row so nobody who replied keeps getting follow-ups.
The most expensive thing in outbound is a reply that sits for two days. Someone answered — they read the email, they were curious enough to type something back — and the window where that curiosity is live is measured in hours. Worse, a campaign that keeps sending follow-ups to a person who already replied does active damage: it tells them nobody is actually reading. Replies are not the reward at the end of outreach; they are the part of it with the shortest shelf life.
Sai reads the new replies to your campaign, works out what each one actually says, and drafts the response. It also fixes the row: a contact who replied stops receiving follow-ups the same day, a contact who asked for a later date gets that date recorded, and a referral becomes a new row instead of a note nobody reads. Nothing is sent without your approval.
Classification is the whole job, because the wrong label produces the wrong behaviour — a softened opt-out keeps sending, and a mislabelled question gets a pitch instead of an answer.
Five columns written onto the contact's existing row: Reply Type, Reply Summary, Draft Response, Follow Up On, Status. Reply Summary is one line, so a pipeline review reads down a column instead of opening threads. Follow Up On is the column that quietly compounds — every "not this quarter" becomes a dated row that resurfaces on its own rather than a promise nobody kept.
Only replies received since the last run are processed, and any row already carrying a Reply Type is left alone unless the contact writes again — in which case the thread re-enters the queue with the earlier exchange summarised. Opted out is permanent and survives into every future campaign built from the same sheet. Rows with a Follow Up On date in the past are surfaced again on that date, which is what turns a deferral into a real second attempt.
This task owns what happens when someone answers. What happens when nobody answers belongs to your follow-up email sequence — the two share one sheet and one Status column. The first email comes from cold emails to founders who just raised, the contacts from your weekly prospect list, and replies that arrive on LinkedIn rather than by email are picked up by your daily DM pass. Honouring an opt-out immediately is not just courtesy — it is required by the CAN-SPAM rules.